Contact information

Thank you for visiting Tanza Kindness. We value your feedback and are committed to providing exceptional service. Tanza Kindness is an initiative of Global Connect Charity (UK Charity number 1206062). Please use the information below to contact us for any inquiries, concerns, or support requests.

General Inquiries

For general questions about our products, services, or website, please contact us via:

📧 Email: info@tanzakindness.com

🏢 Mailing Address:
Global Connect Charity
41 Farro Drive,
York, ENG, YO30 6QQ,
United Kingdom

🕒 Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT)
Saturday – Sunday: Closed

Customer Support

For assistance with orders, shipping, returns, or product inquiries, please reach out to our support team:

📧 Customer Support Email: info@tanzakindness.com

We aim to respond to all customer inquiries within 24–72 business hours.

Data Protection & Privacy Inquiries

If you have any questions about how we collect, use, or protect your personal data, or if you wish to exercise your data rights under applicable data protection laws (e.g., GDPR, CCPA), please contact our Data Protection Officer:

📧 Data Protection Email: info@tanzakindness.com

Or write to us at:
Data Protection Officer
Global Connect Charity
41 Farro Drive,
York, ENG, YO30 6QQ,
United Kingdom

Complaints

If you are not satisfied with our response to your inquiry, you have the right to lodge a complaint with your local data protection authority.

For EU residents, you can find contact details for your local authority here: https://edpb.europa.eu/about-edpb/board/members_en

For UK residents, contact the Information Commissioner’s Office (ICO):
📞 Phone: +44 303 123 1113
🌐 Website: www.ico.org.uk

International Inquiries

For customers outside the UK, we welcome international inquiries and are happy to assist you. Please note that our customer service team operates on Greenwich Mean Time (GMT).

For urgent matters, please email info@tanzakindness.com, and we will respond as soon as possible.

Social Media

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Legal Notice

Tanza Kindness is operated by Global Connect Charity (UK Charity number 1206062), registered in the United Kingdom.

UK Charity number: 1206062